Utility Billing Clerk

1000 W Cedar Ave
Gladwin MI 48624
(989)426-9231 Ext. 10

E-mail the Utility Billing Clerk

The Utility Billing Clerk serves as the primary contact for all utility billing and service-related issues and is responsible for overseeing and ensuring the integrity and accuracy of the billing and meter reading systems and processes. The Utility Billing Clerk is responsible for maintaining utility customer records, preparing and mailing utility bills, processing payments, identifying and troubleshooting problematic meters, managing service requests, and developing analyses and reports.

Check and Money Order payments can be mailed to City Hall, 1000 W. Cedar Ave, Gladwin MI 48624
Check, Cash, and Credit/Debit Card payments can be made in person at City Hall
Payments can be made by phone @ 844-368-2606
Credit/Debit Card and Electronic Check payments can be made Online HERE

Fee Notice: a 3% ($2.00 minimum) processing fee will apply on all Credit/Debit Card and Electronic Check Payments 

For after-hours payments, a convenient drive-up drop box is located at City Hall.
A second drop box is also located on the right side of the entrance to City Hall.
Please do not put cash in the drop boxes.

To enroll, withdraw, or make changes to your Auto-Pay, Please complete the ACH Authorization form and return it to the Utility Billing Clerk. If you cannot print the ACH Authorization form, you can pick one up at City Hall or have one mailed to you by contacting the Utility Billing Clerk at (989)426-9231 Ext. 10 or water@gladwin.org.

Do you need assistance paying your Utility Bill?
Reach out to Mid Michigan Community Action Agency to see if they can help.

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